Just Listen: Discover the Secret to Getting Through to Absolutely Anyone (UK Professional Business Management / Business)

Just Listen: Discover the Secret to Getting Through to Absolutely Anyone (UK Professional Business Management / Business) Author Mark Goulston M.D.
ISBN-10 0814436471
ISBN-13 9780814436479
Year 2015-03-04
Pages 256
Language English
Publisher AMACOM
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Foreword by Keith Ferrazzi author of Never Eat Alone and Who s Got Your Back More than 100 000 copies sold Do you ever feel like you re talking to a brick wall The first step in persuading anyone to do anything is getting them to hear you out But whether the person is a cynical colleague furious customer or overwhelmed spouse their emotional barriers may be blocking your message And if you can t break through you can t move forward Just Listen has helped tens of thousands of people tear down walls and establish productive communication In this landmark book veteran psychiatrist and business coach Mark Goulston reveals simple proven techniques for moving people from resistance to consensus explaining how to Listen effectively Make even a total stranger perhaps a potential client feel felt Shift an angry or aggressive person into a calmer more receptive state Use empathy jolts to quickly bridge communication gaps Turn negative people into assets using the Magic Paradox Achieve buy in the linchpin of all negotiation persuasion and sales And more Barricades between people become barriers to success and happiness so getting through is not just a fine art it s a crucial skill With Just Listen readers learn how to transform the impossible and unreachable people in their lives into true allies loyal customers and lifelong friends

Other Version:

Just Listen

Just Listen Author Mark Goulston
ISBN-10 9780814436486
Release 2015-03-04
Pages 256

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Power Listening Author Bernard T. Ferrari
ISBN-10 9781101560549
Release 2012-03-01
Pages 208

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ISBN-10 9780814436370
Release 2015-10-21
Pages 272